Options for On-Site and Virtual Care

Get Well at Work

Save yourself some time! If you have a minor acute injury or illness, Mission offers team members a variety of options for quick care to get you back on your feet. And depending on the setting, some charges can even be deducted directly from your paycheck!

You can choose the setting that’s best for your specific needs, including:

  • Mission My Care Now – This is your option when you want an in-person visit with a Mission Health provider.  Find locations, hours and more
    • Covered by a Mission Health Plan? You’ll save money:
      • On the MissionCare Plan (MCP), you’ll pay $30 for this visit
      • On the Health Savings Plan (HSP), you’ll pay 100% of the cost for visits until you meet the deductible, and then coinsurance will apply
    • Team members not covered by a Mission Health Plan will pay 100% of the cost of this visit (which you may file with any other insurance you have)

 

  • Mission Virtual Clinic (updated April 1, 2020) – Receive care for certain conditions without leaving home! Mission Virtual Clinic is a web-based program for convenient care for patients age 2-65, offering the option to have some simple illnesses (find the list here) diagnosed and treated from the comfort of your home. A Mission provider is available every day Monday through Sunday 7 am– 7 pm. Complete an online written interview anytime and receive a response within one hour. You can even complete it in the middle of the night and receive a response from 7-8 am the following morning!
    • Covered by a Mission Health Plan? You’ll save money, as MedCost will cover 100% of the $25 cost:
      • On the MissionCare Plan (MCP),  your Mission Virtual Clinic visit is covered 100%
      • On the Health Savings Plan (HSP), your Mission Virtual Clinic visit is covered 100%
    • Team members not covered by a Mission Health Plan will pay the full $25 per visit
    • Get all the details here!

 

  • Mission WorkWell (telehealth) – Want convenient care that’s somewhere in-between a virtual and in-person visit? Receive care at certain Mission facilities via a provider who interacts with you remotely, assisted by a clinical support team member on-site. (Learn what this is like, here.) A telehealth visit can be appropriate for a number of conditions, including upper respiratory issues, flu, UTI and more.
    • Covered by a Mission Health Plan? You’ll save money:
      • On the MissionCare Plan (MCP), you’ll pay $20 for this visit
      • On the Health Savings Plan (HSP), you’ll pay $35 for visits.
    • Team members not covered by a Mission Health Plan will pay $35 per visit
    • You’ll find telehealth locations, hours and more just below.

Who can receive telehealth services from WorkWell?

  • Mission team members, even those not covered by the group health plan
  • Spouses and dependents covered by the group health plan

Not sure if WorkWell is appropriate for your healthcare needs?

Contact them at (828) 213-9600 to find out. Appointments are strongly encouraged!


Appointments and Information

Schedule a WorkWell telehealth appointment by calling (828) 213-9600, option 1.

Always be sure to bring your photo ID and your Mission group health plan card (if covered by that plan).


Locations and Hours

Mission WorkWell has locations across the region to better serve your needs, with one convenient number to call: (828) 213-9600.

Facility Address Hours of Operation
Mission WorkWell – Angel

(Located within the hospital)

 

120 Riverview Street

Franklin, NC

 

By appointment only

 

Mission WorkWell –Asheville

(Located on Memorial Campus – Main floor F161)

 

509 Biltmore Avenue

Asheville, NC

 

Monday-Friday

7:30 am-4 pm

Appointments strongly encouraged!

 

Mission WorkWell – Blue Ridge

(Located within the hospital – Bailey Wing)

 

189 Hospital Drive

Spruce Pine, NC

 

Monday

7:30 am-4 pm

By appointment only

 

Mission WorkWell – Highlands-Cashiers

(Located within the Jane Woodruff Building)

 

190 Hospital Drive, Suite 302

Highlands, NC

 

By appointment only

 

Mission WorkWell – McDowell

(Located within l My Care Now McDowell)

472 Rankin Drive

Marion, NC

Monday-Friday

7:30 am-4 pm

Mission WorkWell – Transylvania

(Located within the hospital across from the inpatient pharmacy)

 

260 Hospital Drive

Brevard, NC

 

Monday – Friday 7:30 am – 4 pm

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