Teamwork Makes the Dream Work: “No Passing Zones” Coming to Mission Health Sister Hospitals
Be a Team Player in the No Passing Zone
Whether you’re a Patriots fan or a Panthers fan, we can agree how the best football teams make it to the Super Bowl: With amazing teamwork, of course! Now for a trickier question, what does football have to do with healthcare? (And no, it’s not all the acronyms!) Teamwork! In healthcare, it’s the teamwork that goes into creating the best experience for our patients every time, similar to how it takes teamwork to earn a touchdown.
We will be adopting the practice of a No Passing Zone at our sister hospitals. As this practice has been in place at Angel Medical Center for over a year, the team continues to score “touchdowns” in responding to patient needs and simply making them feel comfortable and safe. The No Passing Zone system will be implemented at Mission Hospital next year.
Why No Passing? Keywords at Key Times
Imagine lying in a bed watching people walk by your room and no one is responding to your call for help.
The purpose of having a No Passing Zone culture is to create a safe and responsive environment. It requires the involvement of all hospital team members through the use of keywords at key times. This type of engagement helps improve response times when patients or their families require assistance, which facilitates the connection to the appropriate healthcare team provider to meet each patient’s needs. By creating an environment that engages every team member in a No Passing Zone ensures our patients feel valued, safe and secure, and demonstrates teamwork.
In the No Passing Zone, No One:
Passes a call light
Passes an alarm
Passes a patient or family member in need of assistance
Passes trash or clutter in a patient’s room, or inside or outside the facility
Every Team Members’ Role in a No Passing Zone
Regardless of roles within the organization, it is your role to stop and identify the patient’s need for assistance, and notify the primary nurse if necessary. Rely on keywords at key times to demonstrate positive and caring customer service, and pick up trash from hallways, patient rooms and facility grounds when you see it. We are a team and it is everyone’s responsibility to ensure our patients’ and visitors’ needs are being met. And by working together, we will always provide an exceptional care experience for each person, family and team.
In the coming weeks, your leader will talk more about this safety practice and provide you with additional information. Thank you for your partnership as we work to demonstrate teamwork in all we do.
On November 19, 2020 Mission Hospital achieved Magnet® recognition as a reflection of its nursing professionalism, teamwork and superiority in patient care. The American Nurses Credentialing Center’s Magnet Recognition Program® distinguishes organizations that meet rigorous standards for nursing excellence. With this credential, Mission Hospital joins the global community of Magnet-recognized organizations. Less than 10 percent […]
This year, Mission Health had the opportunity to honor and recognize three of our nurses as Great 100 award recipients. All three of these recipients embody that nursing isn’t simply a career, it’s a calling and a passion. Since 1989, the Great 100, Inc. has recognized and admired influential nurses across North Carolina, recognizing 100 […]
Mission Health is pleased to announce Status Sender, a new tool that allows patients to keep their friends and family informed of their progress throughout their procedure. Patients may enter the phone number, email address or both for up to four of their friends and family members, allowing their loved ones to receive automatic updates […]
Friends make great coworkers Did you know Mission Health has a referral bonus program? That means for certain roles, you could earn extra money if the candidate you refer are hired! Mission Health currently has referral bonuses available for RN and Patient Care Technician (PCT) and CNA positions – now is the best time to […]
A Clinical Ladder is a points based professional development program promoting the exemplary professional practice of nursing. It recognizes excellence for advanced performance, leadership, and education at the point of service. Based on a 5-Level Program, a clinical bedside nurse can earn an award of $250 to $5,000 for their calendar year’s work! Categories include: […]
Every May, National Nurses Week brings an opportunity to recognize and celebrate the nurses serving our Mission Health hospitals and communities. This year, though, is different. As the world confronts a pandemic, we are seeing unparalleled sacrifice and dedication from our nurses who are caring for patients on the front lines. Nurses Week begins Wednesday, May […]
The Mission Belles Nursing Education Fund Scholarship is a perfect opportunity for nurses who are enhancing their practice through education. Ten awards of $1,000 each are available to senior RN students. What is the Mission Belles Scholarship? The Mission Belles Nursing Education Fund is named in honor of Mission Hospital’s Nursing School Alumni and may be used for expenses […]
Did you know Thursday, March 19 is National Certified Nurses Day? Help us celebrate nearly 800 RNs across Mission Health who have taken their nursing practice to the next level by achieving certification. What is the value of Certification? Certification in any field is a “mark of professionalism.” Particularly in nursing, certification indicates a level […]
A message from Chad Patrick, CEO Mission Hospital On Friday afternoon, March 6, we learned that National Nurses United filed a petition with the National Labor Relations Board (NLRB) for an election to unionize our Registered Nurses at Mission Hospital. Because this issue will fundamentally impact our hospital, our community, and all of our team […]
Updated May 11, 2020 Any certification obtained between November 14, 2019 to April 1, 2020 will have until June 1, 2020 to submit for test fee reimbursement and bonus. Beginning June 1, 2020, team members will have 60 days from date of certification to submit for test fee reimbursement and bonus. Please note, Employees are limited […]
As a nurse, you’re committed to taking care of others, but who is taking care of you? Our HR team is excited to introduce a new resource for our hospital-based nurses at Mission Health called Nurse Care. Nurse Care is a network of experts from Charles Nechtem Associates, a nurse- assistance program administrator. Their licensed […]
Updated March 2, 2020 Team members, due to the national shortage on N95 masks, beginning on Monday, February 3, WorkWell will only complete respirator fit testing on high risk departments at pre-employment physicals. High risk departments, areas that are most likely to receive patients with communicable diseases, include: Emergency Department (ED), Intensive Care Unit (ICU), […]