Important HR Updates for All Team Members as Reboot Continues

Updated June 24, 2020

Great news, team member! HCA Healthcare and Mission Health are continuing pandemic pay through July for those who are currently eligible. Quarantine pay and related programs, such as the hotel program, will also continue for team members caring for COVID-19 patients.


A Message from Sheila Meadows, Regional Vice President of Human Resources

Mission Health Team Members,

As you know, we’ve stood together with our colleagues with many tangible programs since the COVID-19 pandemic started. We appreciate all you and your fellow team members have done to support our patients and each other during these uncertain times.

I’m pleased to report that as of early May, more than 7,000 colleagues across HCA Healthcare have received quarantine pay, and more than 117,000 have received pandemic pay. We’ve also implemented enhanced benefits offerings, a hotel program for COVID-19 caregivers, and innovative strategies to secure and preserve PPE.

I’m very pleased to let you know that we are continuing these support programs through July. At the same time, a decrease in patient volumes has affected everyone in healthcare. Some organizations have had to take drastic measures, as you have seen. We are grateful that Mission Health and HCA Healthcare are able to avoid taking similar actions at this time.

To ensure that we are able to protect our colleagues and continue serving our communities, we will be making some adjustments to how we administer these programs. I’ll summarize them below, but please visit Mission&Me for all the details.

  • Quarantine pay is being extended as needed for colleagues in patient care and supply chain roles.
    • Team members will now have to be enrolled and participate in active symptom monitoring through Vivify Health. WorkWell will be providing information to those impacted individuals.
  • Pandemic pay for part-time and full-time team members who qualify due to a reduction in their scheduled hours will be extended through August 2, 2020.
    • In fairness to all, beginning May 17 colleagues will be disqualified from further participation in the pandemic pay program when they have three instances of declining shifts/work offered at least 24 hours in advance or failing to return a call from the scheduler within 8 hours for shifts/work offered at least 24 hours in advance.
    • If a staff member is offered a longer-term redeployment assignment due to unavailability of work in their current role, and declines to accept it, they will be ineligible for participation in the pandemic pay program.
    • The goal is to provide work opportunities or redeployment to as many people as possible.
    • To be sure our schedulers can reach you, please use these instructions to assure we have your correct phone number in Lawson.

Our goal is to provide opportunities for work for as many of our team members as possible. To do that, we ask that everyone remain flexible and willing to make adjustments. I know we can count on each other as we turn the corner to a new situation as the pandemic continues to abate.

Please speak with your leader if you have questions about any of these updates. Thank you for your ongoing commitment during these times.

Best regards,

Sheila M. Meadows

Regional Vice President of Human Resources

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