Visitor Restriction Level 3 Now In Place Across Mission Health

To protect our patients and staff, at 8 p.m. on December 29th, 2020, Mission Health elevated our visitor restrictions to Level 3, including Angel Medical Center, Blue Ridge Regional Hospital, CarePartners, Highlands-Cashiers Hospital, Mission Hospital McDowell and Transylvania Regional Hospital. The exception will be for our pediatric patients, who will be allowed to have one adult visitor with them. We will also have an exception for expecting mothers at Mission Hospital and Mission Hospital McDowell, who will be allowed to have one significant partner and a one trained doula, if requested. Limited other special situations will be reviewed on individual cases.

Mission Health uses established protocols to care for patients with infectious diseases and follows CDC guidelines related to COVID-19 cases, including isolating the patients and taking steps to ensure the safety of our patients, employees and visitors.

As a precaution, visitors will not be allowed for COVID-19-positive patients or with patients awaiting a COVID-19 test result. Additionally, there continues to be no visitation at the Eckerd Living Center on the Highlands-Cashiers Hospital campus.

In an effort to keep everyone safe, everyone who walks through our doors will be screened and masked.

We appreciate your patience and understanding during this time. Please note that electronic devices are available upon request to assist with virtual visitation.

In the meantime, we are here for you. Please don’t hesitate to reach out to us if there is anything we can do to help you feel more connected to your loved ones while you’re with us.


Entrance information for Mission Hospital:

To further protect our patients and colleagues, the hospital will also restrict and monitor the entrances for Mission Hospital. The new entrances will be:

Entrance 1: Emergency Department – open 24/7 to patients only

Entrance 2: For surgery and procedural patients – open Monday – Friday, 4:30am – 5pm

Entrance 4: For direct admissions and outpatients – open 7 days a week, 5am – 8:30pm

Entrance 9: Labor and Delivery – accessible 24/7, for expecting mothers only with one significant other and a trained doula, if requested.

Entrance 10: For cardiac and vascular patients – open Monday – Friday, 5am – 5pm


As a reminder to protect yourself and prevent the spread of illnesses:

  • Avoid close contact with people who are sick
  • Avoid touching your eyes, nose and mouth
  • Stay home when you are ill
  • Cover your cough or sneeze with a tissue
  • Practice good hand hygiene by washing your hands often, using either soap and water or alcohol-based hand gel for at least 20 seconds
  • Clean and disinfect frequently touched objects and surfaces
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