Current Visitor Restrictions Across Mission Health

Beginning March 2, 2021 at 8 am, Mission Health hospitals will be slightly relaxing visitor restrictions from the previous level two.  We are constantly evaluating the current COVID-19 cases in our region to find the best balance for our patients and caregivers.

We will now allow two (2) visitors per inpatient during regular visitor hours. Patients who are hospitalized overnight may now have one (1) visitor remain with them. Outpatient surgery patients are limited to one (1) visitor. Visitors should be limited to those ages 12 and up.

ER patients at Angel Medical Center, Blue Ridge Regional Hospital, Highlands Cashiers Hospital, Mission Hospital McDowell, and Transylvania Regional Hospital may have two (2) visitors with them.

CarePartners locations will allow two (2) visitors per patient. Patients who are hospitalized overnight may now have one (1) visitor remain with them. Please note: There may be some exceptions based upon the care being provided in each service area.

Due to the high number of patients continuously being cared for at the Mission Hospital ER, these patients may have one (1) visitor with them.

Mission Health physician practices are currently allowing one (1) visitor per patient. This may vary by practice and circumstances.

Mission Health uses established protocols to care for patients with infectious diseases and follows CDC guidelines related to COVID-19 cases, including isolating the patients and taking steps to ensure the safety of our patients, employees and visitors. As a precaution, visitors will not be allowed for COVID-19-positive patients or with patients awaiting a COVID-19 test result.

In an effort to keep everyone safe, we still require all patient, visitors, and employees to be masked in all public and patient care areas* of Mission Health hospitals. While we hope that many people are or will soon be vaccinated, we do not require this of anyone at this time. Per the CDC and North Carolina guidelines, wearing a mask or face covering in public settings is a simple, but powerful, action to slow the spread of this virus. Further, as those who work in healthcare, we want our employees to be role models regarding the importance of masking in public settings.

*Patient care areas are more than just ERs and patient rooms. They also include all break rooms, nursing stations, lobbies and physician practices.

We appreciate your patience and understanding during this time. Please note that electronic devices are available upon request to assist with virtual visitation.



Entrance information for Mission Hospital:

To further protect our patients and colleagues, the hospital will also restrict and monitor the entrances for Mission Hospital. The new entrances will be:

  • Entrance 1: Emergency Department – open 24/7 to patients only
  • Entrance 2: For surgery and procedural patients – open Monday – Friday, 4:30am – 5pm
  • Entrance 4: For direct admissions and outpatients – open 7 days a week, 5am – 8:30pm
  • Entrance 9: Labor and Delivery – accessible 24/7, for expecting mothers only with one significant other and a trained doula, if requested.
  • Entrance 10: For cardiac and vascular patients – open Monday – Friday, 5am – 5pm


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