Happenings and Headlines for Mission Health
Innovation

GPTWP

Resetting Your Passwords Just Got Easier – Introducing Identity Connect

Keeping up with all your passwords can be difficult, resetting one shouldn’t be. Did you know team members at Mission Health now have access to a new tool, Identity Connect? Identity Connect enables you to unlock or reset your HCA Healthcare account from anywhere. With enrollment in Identity Connect, team members can easily reset some […]

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Caring Connection

Coming soon: New Duress Badges at Mission Hospital

Beginning June 1, the NC Division Information Technology Group (ITG) will be adding 8,200 new staff duress badges at Mission Hospital, St. Joseph Hospital and CarePartners throughout 2020-2021. The rollout includes 5,000 new duress badges and 3,200 replacements of older models. Badges will be rolled out in batches of 1,000 from June 1, 2020 until […]

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Innovation

Update your profile in Everbridge to receive emergency alerts

During an emergency, receiving the information you need is critical. Everbridge is Mission Health’s emergency alert notification system. Team members can choose to receive notifications relevant to your workplace or location by updating your profile in Everbridge. You can even choose your preferred contact methods, including personal or work, for text, email or phone. Here’s […]

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Benefits

Preview the New MOD – How to Log In and See What’s New

We shared back in July that some of our teams have been working diligently on an all-new MOD. Update, team member: You can now preview the new and improved MOD! MOD (short for Mission On Demand) is Mission Health’s intranet – it houses go-to resources for team members like contact information, policies, department directories, links to […]

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GPTWP

Not Your Grandparents’ Cafeteria: New Dining Experience will Take Hospital Food to the Next Level

The word “cafeteria” may bring to mind the line at your elementary school cafeteria, where you dragged your lunch tray down the counter and someone heaped the day’s mystery meat onto your plate. On September 30, you’re invited to step into the future of hospital dining at an all-new cafeteria at Mission Hospital. An Immersive […]

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Innovation

The Future of LMS, Mission Health’s Learning Management System

You became familiar with HealthStream, HCA Healthcare’s learning management platform, earlier this year when you first had to take HCA Healthcare’s Code of Conduct. Mission Health is in the beginning process of moving our learning management system, LMS, from the NetDimensions (PeopleFluent) platform to the HealthStream platform. This transition will take time but eventually, all courses […]

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Caring Connection

In Progress: New MOD, Coming Soon

You know MOD, right? More or less the intranet for Mission Health team members, it’s likely your go-to resource for all kinds of things, from cafeteria menus to contact information for a colleague, from resources for your department to policies and procedures. And, you know Mission&Me, right? A dedicated website for everything from benefits and […]

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Innovation

3 New IT Service Portals Coming Soon – Which Portal Do You Use?

Mission Health’s service management tool, MyMissionIT, will soon migrate to HCA Healthcare’s tool, HCA ServiceCentral, which is used across all HCA Healthcare facilities. The portal will remain largely the same with some changes to features or functions, but the main thing that’s new and noteworthy is your portal’s designated homepage, which will be based according […]

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Innovation

New “Report Phishing” Button in Outlook – How to Report Phishy Emails

Mission Health team members will notice a new button in your Outlook that looks like the “phish” image featured above. This new function will allow you to easily and safely report “phishy” emails. Phishy emails? Basically, any email you receive and find suspicious, you can report by clicking this button, which is an information protection […]

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Innovation

Information Technology Updates: New Portals Coming Soon, Update Your Information in IdentityConnect

It’s been two weeks since we officially said goodbye to our @msj.org email accounts. Now that we are on the other side of our email transition, there’s still important information to keep up with to help you use your new HCA Healthcare Outlook. This message includes updates from information technology that will help you manage […]

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