Getting Help With Life’s Challenges

Nurse Care

Employee Assistance Network

Adoption Assistance

Identity Protection

Nurse Care

We are here for you. Nurse Care is a confidential and free program designed to help caregivers like you.

Use Nurse Care when you need help with life’s challenges:

We’re balance-finders, problem solvers and caretakers (Just like you)

Nurse Care is a network of experts from Charles Nechtem Associates, a nurse assistance program administrator with 35 years of experience providing services to caregivers. They are licensed psychologists, social workers, alcohol and drug counselors, and marriage and family therapists who have the experience and connections to give you a hand with whatever you need.

Nurse Care is always available.

You can call (800) 480-1234 at any time.

Here’s how Nurse Care works.

You have free access to unlimited phone support. When you call, a counselor will help identify your options and work with you to develop a plan. If your concern is more serious or if you prefer to see someone in person, your counselor will help you find a therapist near where you live or work. The program includes three free face-to-face sessions with a specialist.

What is the cost?

There is no cost to you for Nurse Care counseling services. Your medical plan benefits may provide coverage for any additional services, if needed.

Will anyone find out I called?

Absolutely not. Information is only released if the caller provides permission or causes the counselor to believe he/she is a danger to himself/herself or others — which results in a legal requirement to release information.

Nurse Care is always available. Call 800-480-1234 at any time.

Employee Assistance Network (EAN)

Life comes at you fast, and sometimes you need a little help. EAN is a resource for all sorts of challenges, from managing stress, to family issues, financial worries, substance abuse or addiction, work issues, and more.

This benefit is available to employees and members of your household. You can self-refer, and the care you receive is completely confidential. NEW: Tele-sessions are also available!

Your Mission benefit covers the cost of an initial evaluation and brief counseling sessions; you’ll be responsible for any additional costs beyond these initial services.

View brochure, FAQs or visit

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Adoption Assistance

You can receive a one-hour phone consultation to learn more about the adoption process, timeline, costs, support groups and more – call EAN at 1 (800) 454-1477 to learn more.

You may also be eligible for up to $3,500 in reimbursement of direct expenses related to adoption. Learn more here, and use this form to submit your claim.

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Identity Protection

Secure your identity with identity theft protection. Receive identity monitoring, credit monitoring and restoration services for you and your family. Learn more.

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